Privacy Policy

Introduction

At usluxdeco ("the Site," "we," "us," or "our"), safeguarding your personal information is a priority. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our wall art products.

By using the Site, you agree to the practices described in this policy.

Information We Collect

We collect only the information necessary to operate our business effectively and provide a smooth shopping experience.

Order and Personal Information

When you make a purchase, we collect details required to fulfill your order, including your full name, billing and shipping address, email address, phone number, and order specifications such as selected items, sizes, and quantities.

Payment details are handled securely by trusted third-party payment providers and are never stored on our servers.

Automatically Collected Data

When you browse our Site, certain technical data is collected automatically, such as your IP address, browser type, device characteristics, visited pages, and time spent on the Site. This data helps us improve performance, monitor usage, and maintain security.

Customer Support Information

If you contact us, we may collect the information you provide, including messages, email correspondence, or attachments, strictly for support and service improvement purposes.

How We Use Your Data

Your information is used for the following purposes:

  • Processing and delivering orders, including confirmations and shipping updates

  • Providing customer support and responding to inquiries

  • Detecting and preventing fraudulent or unauthorized activities

  • Improving website performance and user experience

  • Sending marketing communications only if you have given consent (you may unsubscribe at any time)

  • Meeting legal, regulatory, and compliance obligations

We do not use your personal data for unrelated purposes without your consent.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. Your data is only shared when necessary to operate our services:

  • Shipping carriers (such as USPS or UPS) receive delivery information to complete shipments

  • Payment processors (such as PayPal or Stripe) securely handle transactions

  • Service providers assisting with website operations may access limited data as needed

  • Legal authorities may receive information if required by law or to protect our rights

All third parties are required to handle your data securely and in accordance with applicable regulations.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience on the Site:

  • Essential cookies enable core functionality such as cart and checkout processes

  • Analytics tools help us understand visitor behavior and improve performance

  • Marketing cookies may support personalized advertising (these can be managed in your browser settings)

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data

  • Restrict or object to certain types of processing

  • Request transfer of your data to another provider

You may also opt out of marketing communications at any time using the unsubscribe link included in emails.

Data Retention and Security

We retain essential records, such as transaction and order data, for legal and accounting requirements. Other personal data is stored only as long as necessary for operational purposes.

To protect your information, we use industry-standard safeguards, including encrypted connections (SSL), restricted data access, and continuous monitoring systems.

Policy Updates

We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page with the latest revision date.

Continued use of the Site after updates indicates acceptance of the revised policy.

Contact Information

If you have questions or requests related to your privacy, you can contact us:

  • Store Name: usluxdeco

  • Email: contact@usluxdeco.com

  • Phone: +1 413 683 9526

  • Address: 128 Bridge Rd, Florence, MA 01062, United States